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Frequently Asked Questions
How secure is my data?
We use bank-level encryption (AES-256) and strict access controls to protect your contracts. Learn more on our Security page.
Is Keelstead a replacement for a lawyer?
No. Keelstead provides informational analysis to help you understand contracts, but it is not legal advice. Always consult with a qualified attorney for legal counsel.
What file formats do you support?
We support PDF, DOCX, and TXT files up to 20MB in size. Works with any contract type - NDAs, leases, SaaS agreements, MSAs, and more.
How long does analysis take?
Most contracts are analyzed in 60 seconds or less. Complex documents may take up to 2-3 minutes.
Can I cancel my subscription anytime?
Yes! You can cancel anytime from your account settings. Your access continues until the end of your billing period.
Do you offer refunds?
We don't provide refunds for partial months or unused analyses. However, if you're not satisfied, contact us and we'll work with you to find a solution.
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